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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyson Matthews

Tyson Matthews

March 6, 2025

5  out of  5
rating by Tyson Matthews
"Great with customers always very helpful very pleased"
We responded:
"Thanks for the five-star review, Tyson! I'm glad you feel that our team works well with customers. We take pride in our top-notch customer service. We look forward to assisting you again soon!"
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Colton Shimko

February 28, 2025

5  out of  5
rating by Colton Shimko
"Very helpful, nice and knowledgeable staff!"
We responded:
"Thanks so much for your glowing 5-star review! We work hard to provide valuable information and make it easy to understand. We appreciate your business!"
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Rochelle Mausteller

February 25, 2025

5  out of  5
rating by Rochelle Mausteller
"Stephanie and Shayna are absolutely amazing and take care of my needs in a timely manner whenever I go in 😀"
We responded:
"Thanks for recognizing the great work that Shayna and Stephanie do, Rochelle! Your 5-star review means a lot to us. We strive to provide remarkable customer service every day. Thanks for your business!"
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Brad Jones

February 25, 2025

5  out of  5
rating by Brad Jones
"A+ service every time I have a question with my policies"
We responded:
"We're thrilled to get your 5-star review, Brad! We really do strive to provide remarkable customer service every day. We're happy that you're happy! :) Thanks for your business."
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abel cabral

February 24, 2025

5  out of  5
rating by abel cabral
"Great costumer service!. I got help from Aeden to get auto and life insurance and he was very patient and friendly."
We responded:
"Thank you for the kind words, Abel! I'm glad to hear that Aeden provided you with friendly and patient service while helping you with your auto and life insurance. We are here if you need anything! Thanks for your business."
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rebecca moyer

February 20, 2025

5  out of  5
rating by rebecca moyer
"I was trying to find a way to save money by bundling and Aedan from Sean Black State Farm Insurance was very helpful with lowering my homeowner insurance. He also updated my coverage which was great! Thanks!"
We responded:
"We love 5-star reviews and seeing our customers save money! Thanks so much for taking the time to recognize Aedan for his work. He's a great asset to our team. Thanks for your business!"
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Dana Hock

February 19, 2025

5  out of  5
rating by Dana Hock
"Very professional and most helpful. Mallory was so informative and made the process of changing my coverage to State Farm so simple"
We responded:
"Thank you for the kind words, Dana! I'm glad to hear that Mallory made your transition to State Farm seamless. Providing professional and helpful service is what we strive for. If you ever need anything, we're here to help! Thanks for your business."
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Madi Elizabeth

February 18, 2025

5  out of  5
rating by Madi Elizabeth
"Aedan reached out to me about an estimate for car insurance and was beyond helpful with all of it! He helped me apply any discounts that would apply to me being a student as well as much more! He was very prompt when getting it all situated for me and answered all of my questions above and beyond! The process was so easy switching to State Farm thanks to him! He was also very understanding with my school schedule when I couldn’t finish the initial phone call due to having to go to class, and finished the phone call with me the next day right when I was available after school! He was absolutely great and I’m so grateful for his help and being able to switch over to State Farm! I’m already recommending State Farm to my family members thanks to his kindness and help!"
We responded:
"Love to see your 5-star review, Madi! Aedan works hard to accommodate the needs of our customers so you can do business on your terms. We're so happy he was able to help you with the insurance process. Thanks for your business, and good luck with your school term!"
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Corey Hoagland

February 8, 2025

5  out of  5
rating by Corey Hoagland
"I have always received great service from Sean and his team of associates . Would highly recommend them for your insurance needs"
We responded:
"WOW! Thanks so much for the 5-star review and recommendation, Corey. We aim to provide remarkable customer service every day, in every interaction. It's great to hear you were well taken care of. We appreciate your business."
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Carol Yohe

February 5, 2025

5  out of  5
rating by Carol Yohe
"Shayna was extreamly helpful in assisting me to filie my claim on my 5th wheel and went over & beyond in providing help and to get my questions answered."
We responded:
"Thanks so much for your 5-star feedback, Carol! Shayna is a great resource on our team and loves helping keep the good neighbor promise to be there at claim time. Thanks for recognizing her, and thanks for your business!"
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Kenneth Fatula

January 30, 2025

5  out of  5
rating by Kenneth Fatula
"The Berwick office is great! Shayna, Amethyst and Stephanie always take care of my insurance needs."
We responded:
"We love 5-star feedback, Ken! Thanks so much for taking the time to recognize the Berwick team. I know Shayna, Amethyst and Stephanie work hard every day to provide remarkable customer service. Thanks for your business!"
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Bill B

January 27, 2025

5  out of  5
rating by Bill B
"Was very help as always"
We responded:
"Thank you for the five-star review and recommendation, Bill! I am happy to hear that our team provided you with friendly, thorough, and personable service. If there’s ever anything else we can assist you with, please don’t hesitate to reach out! "
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Jake Kline

January 26, 2025

5  out of  5
rating by Jake Kline
"Very friendly office staff! They explain everything thoroughly and work to get you the best coverage possible. Any questions and concerns you have, they will answer and work with you in a way that is personable and easy to understand. Highly recommended!"
We responded:
"We're so honored to receive your 5-star review, Jake. It's almost as if you have read our mission statement. 😉 We're happy you got the experience and coverage you were looking for. Thanks for your business."
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Jane Miller

September 12, 2024

5  out of  5
rating by Jane Miller
"Professional customer service. I did not feel pressured to accept any quote provided and felt that my requests for coverage were included in the process."
We responded:
"Thanks so much for your 5-star review! We are always happy to hear from a satisfied customer. Our approach to helping is based on needs and we will then apply our professional recommendations to help you manage risk and realize your dreams. Thanks for your business, Jane!"
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John Bowman

September 3, 2024

5  out of  5
rating by John Bowman
"Aedan and Amethyst are the best."
We responded:
"We couldn't agree more, John! Thanks so much for the feedback and 5-star review. Both Aedan and Amethyst are great at taking care of our customers and live out the Good Neighbor spirit every day. Thanks for your business!"
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Tanya Karaffa

August 30, 2024

5  out of  5
rating by Tanya Karaffa
"I have worked with Chris to get in motion for life insurance for myself. He also helped with getting my kids set up with life insurance as well. He explained everything in a way that I would understand. He gave me time when I said I need to think about it. He was not pushy at all with anything or through the process. If you are looking to get set up for retirement or need anything like life insurance my suggestion is Chris. He's a great person and make sure you get what you need."
We responded:
"Wow! Thanks for the 5-star review Tanya. We're proud of the work Chris does and so happy he helped you find the right coverage. We appreciate your business!"
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Nicholas Beers

July 18, 2024

5  out of  5
rating by Nicholas Beers
"The best and most affordable insurance in the area! A happy customer for over ten years"
We responded:
"Wow! Thanks so much for the glowing review, and your business, Nick. It's an honor to help you with your insurance needs. We're always striving to provide the best value and price for our customers."
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Megan Albertson

July 17, 2024

5  out of  5
rating by Megan Albertson
"Wonderful service, on point communication!! No waiting days for a response, very prompt! Couldn’t be happier with State Farm!! No delays in claims, very smooth transactions!"
We responded:
"We're so flattered by your 5-star review, Megan. We aim to provide quick, accurate service every day with all of our customers. I'm thrilled you had a great experience. Thanks for your business!"
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Terry Day

June 21, 2024

5  out of  5
rating by Terry Day
"Great service and easy to work with"
We responded:
"We love your 5-star review for our customer service, Terry. Thank you so much for your business and taking the time to leave us feedback!"
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JJ Cleaver

May 31, 2024

5  out of  5
rating by JJ Cleaver
"Great people to work with. Always available to answer questions and make recommendations. The people of Berwick are fortunate to have such a great business in our community."
We responded:
"Thanks so much for your review, JJ! We love being a part of the Berwick community and try our best to be there when our customers need us. We're honored to serve you."
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Phillip Yoder

May 12, 2024

5  out of  5
rating by Phillip Yoder
"Sean is an awesome person that does his best to take care of his clients."
We responded:
"We're honored to receive your 5-star review, Phillip. Our goal is to provide remarkable service to all our customers. We appreciate your business."
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Barbara Benner

March 20, 2024

5  out of  5
rating by Barbara Benner
"Great relationship agency."
We responded:
"Thanks so much for the 5-star review! We try our best to provide the Good Neighbor service State Farm is known for. "
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Cindy Moyer

February 15, 2024

5  out of  5
rating by Cindy Moyer
"Knowledgeable and organized agents. Good follow-up to make sure the process was going as expected and all of our needs were met. Thank you, Stephanie!"
We responded:
"We so appreciate the 5-star review, Cindy! Remarkable customer service is always our goal. "
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Lisa Walker

February 9, 2024

5  out of  5
rating by Lisa Walker
"Excellent services and great staff!"
We responded:
"WOW! Thanks for your 5-star review, Lisa. We aim to provide remarkable service with every customer interaction. Thanks for your business!"
Profile photo of melana gavitt

melana gavitt

February 7, 2024

5  out of  5
rating by melana gavitt
"Great service and prompt action. Was very helpful in adding our teenage son to our policy and letting us know what they needed to help add discounts."
We responded:
"Thank you for the five-star review, Melana! I am glad we could assist you and your family with your insurance. If you need anything else from us, please reach out! -Sean "