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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jane Miller

Jane Miller

September 12, 2024

5  out of  5
rating by Jane Miller
"Professional customer service. I did not feel pressured to accept any quote provided and felt that my requests for coverage were included in the process."
We responded:
"Thanks so much for your 5-star review! We are always happy to hear from a satisfied customer. Our approach to helping is based on needs and we will then apply our professional recommendations to help you manage risk and realize your dreams. Thanks for your business, Jane!"
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John Bowman

September 3, 2024

5  out of  5
rating by John Bowman
"Aedan and Amethyst are the best."
We responded:
"We couldn't agree more, John! Thanks so much for the feedback and 5-star review. Both Aedan and Amethyst are great at taking care of our customers and live out the Good Neighbor spirit every day. Thanks for your business!"
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Tyson Matthews

August 30, 2024

5  out of  5
rating by Tyson Matthews
"Great with customers"
We responded:
"Thanks for the five-star review, Tyson! I'm glad you feel that our team works well with customers. We take pride in our top-notch customer service. We look forward to assisting you again soon!"
Profile photo of Tanya Karaffa

Tanya Karaffa

August 30, 2024

5  out of  5
rating by Tanya Karaffa
"I have worked with Chris to get in motion for life insurance for myself. He also helped with getting my kids set up with life insurance as well. He explained everything in a way that I would understand. He gave me time when I said I need to think about it. He was not pushy at all with anything or through the process. If you are looking to get set up for retirement or need anything like life insurance my suggestion is Chris. He's a great person and make sure you get what you need."
We responded:
"Wow! Thanks for the 5-star review Tanya. We're proud of the work Chris does and so happy he helped you find the right coverage. We appreciate your business!"
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Nicholas Beers

July 18, 2024

5  out of  5
rating by Nicholas Beers
"The best and most affordable insurance in the area! A happy customer for over ten years"
We responded:
"Wow! Thanks so much for the glowing review, and your business, Nick. It's an honor to help you with your insurance needs. We're always striving to provide the best value and price for our customers."
Profile photo of Megan Albertson

Megan Albertson

July 17, 2024

5  out of  5
rating by Megan Albertson
"Wonderful service, on point communication!! No waiting days for a response, very prompt! Couldn’t be happier with State Farm!! No delays in claims, very smooth transactions!"
We responded:
"We're so flattered by your 5-star review, Megan. We aim to provide quick, accurate service every day with all of our customers. I'm thrilled you had a great experience. Thanks for your business!"
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Terry Day

June 21, 2024

5  out of  5
rating by Terry Day
"Great service and easy to work with"
We responded:
"We love your 5-star review for our customer service, Terry. Thank you so much for your business and taking the time to leave us feedback!"
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JJ Cleaver

May 31, 2024

5  out of  5
rating by JJ Cleaver
"Great people to work with. Always available to answer questions and make recommendations. The people of Berwick are fortunate to have such a great business in our community."
We responded:
"Thanks so much for your review, JJ! We love being a part of the Berwick community and try our best to be there when our customers need us. We're honored to serve you."
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Phillip Yoder

May 12, 2024

5  out of  5
rating by Phillip Yoder
"Sean is an awesome person that does his best to take care of his clients."
We responded:
"We're honored to receive your 5-star review, Phillip. Our goal is to provide remarkable service to all our customers. We appreciate your business."
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Barbara Benner

March 20, 2024

5  out of  5
rating by Barbara Benner
"Great relationship agency."
We responded:
"Thanks so much for the 5-star review! We try our best to provide the Good Neighbor service State Farm is known for. "
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Cindy Moyer

February 15, 2024

5  out of  5
rating by Cindy Moyer
"Knowledgeable and organized agents. Good follow-up to make sure the process was going as expected and all of our needs were met. Thank you, Stephanie!"
We responded:
"We so appreciate the 5-star review, Cindy! Remarkable customer service is always our goal. "
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Lisa Walker

February 9, 2024

5  out of  5
rating by Lisa Walker
"Excellent services and great staff!"
We responded:
"WOW! Thanks for your 5-star review, Lisa. We aim to provide remarkable service with every customer interaction. Thanks for your business!"
Profile photo of melana gavitt

melana gavitt

February 7, 2024

5  out of  5
rating by melana gavitt
"Great service and prompt action. Was very helpful in adding our teenage son to our policy and letting us know what they needed to help add discounts."
We responded:
"Thank you for the five-star review, Melana! I am glad we could assist you and your family with your insurance. If you need anything else from us, please reach out! -Sean "
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Arlene Reed

January 30, 2024

5  out of  5
rating by Arlene Reed
"Very helpful"
We responded:
"Thanks so much for the 5-star review, Jim. We do our best to provide remarkable customer service with every interaction. So happy we could help!"
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Stephanie Shaffer

December 6, 2023

5  out of  5
rating by Stephanie Shaffer
"I worked with Alexander Long who was so patient with me. He answered all my questions and if he was unsure of the answer he told me and then got the answer. I was eventually approved for life insurance for myself and my husband. And I didn't even think I would be approved. If you have questions about life insurance, car insurance, disability insurance, or home owners insurance, call and make an appointment with Alexander along. Highly recommend him for your needs!"
We responded:
"Thanks for the 5-star review, Stephanie! We truly appreciate your business. "
Profile photo of Deborah Rosario

Deborah Rosario

October 28, 2023

5  out of  5
rating by Deborah Rosario
"Just moved to the area, needed to adjust my insurance to Pennsylvania. Sean was helpful and friendly, the office is convenient and I look forward to working with Sean and his staff for my insurance needs"
We responded:
"Thanks so much for the glowing 5-star review, Deborah! We're so happy we could help you get settled into town with your new insurance. "
Profile photo of Ashley Shaffer

Ashley Shaffer

September 1, 2023

5  out of  5
rating by Ashley Shaffer
"I switched over to Sean Black’s office a couple years ago and this is the BEST insurance agency I have ever dealt with. Alex is amazing and very knowledgeable, fast with responding. Thank you guys for your awesome service!"
We responded:
"Wow, you've got us blushing, Ahley! Thanks for the kind words and 5-star review. Alex does an amazing job learning about our customers and helping with the risks we all face everyday. "
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matthew eddinger

July 24, 2023

5  out of  5
rating by matthew eddinger
"Great service"
We responded:
"We really strive to provide remarkable customer service. Thanks for the 5-star review, Matthew!"
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Joe Nowakoski

June 4, 2023

5  out of  5
rating by Joe Nowakoski
"Researching and purchasing car and home owners insurance is like going to the dentist, its both necessary and aggravating. But, I must say that dealing with Sean Black and was easy, quick and professionally handled. Sean patiently answered all of my questions and explained each line item, leaving me confident in my decision. Strongly recommend!"
We responded:
"Thank you so much for the 5-start review, Joe. It's our pleasure to help our customers manage the risks they face every day. We're honored to have earned your car and home insurance business."
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Drew Sassaman

February 10, 2023

5  out of  5
rating by Drew Sassaman
"Alex at State Farm is amazing! He really went above and beyond for me, saving me over $100 a month on my auto insurance bill. On top of that, he was very thorough in explaining my policy so I was comfortable with it. 10/10 would recommend to anyone looking for insurance!! Alex is the man!💪🏼"
We responded:
"5-star reviews rock! Thanks so much, Drew. We always strive to go above and beyond for our customers. Alex is a great asset to our team. He truly does care about helping protect the people he works with."
Profile photo of Shane M (shaneXpro)

Shane M (shaneXpro)

January 16, 2023

5  out of  5
rating by Shane M (shaneXpro)
"Alex was tremendous, and Aiden was very helpful as well."
We responded:
"Wow!! Thanks for the 5-star review, Shane. Alex and Aedan are both great assets to our team. Thanks for your business!"
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Kevin Sheridan

November 26, 2022

5  out of  5
rating by Kevin Sheridan
"Everybody there is very nice and makes me feel at home every time I go there. I would definitely recommend this to anybody."
We responded:
"Thank you so much for the 5-star review, and recommendation, Kevin! We look forward to serving all your insurance and financial service needs."
Profile photo of Naomi D'Angelo

Naomi D'Angelo

October 28, 2022

5  out of  5
rating by Naomi D'Angelo
"Been a State Farm customer for 25 years and I am happy to say I have had nothing but great service. Sean is helpful and speedy with answering any questions and concerns."
We responded:
"Thanks for the 5-star review, Naomi! We appreciate your business and will continue to work hard for all of our customers."
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Craig Wilson

August 31, 2022

5  out of  5
rating by Craig Wilson
"Great folks that provide the best service!"
We responded:
"Thanks for the 5-star review, Craig! We certainly work hard for our customers every day."
Profile photo of Christina Bason

Christina Bason

June 30, 2022

5  out of  5
rating by Christina Bason
"Sean is very responsive to our needs, even when they change quickly. He offers insight and professionalism!"
We responded:
"We're honored to receive your 5-star review, Christina. Thank you so much for your trust in my agency."