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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randall Croop

January 28, 2026

5  out of  5
rating by Randall Croop
"Stephanie did a great job!"
We responded:
"Thanks for your 5-star review and feedback, Randall! We sell a promise every day to be there when you need us....at claim time. It makes us happy to know you were taken care of when you needed us most. Thanks for your business."
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Tori Johnson

January 27, 2026

5  out of  5
rating by Tori Johnson
"Tyler was very knowledgeable and pleasant to work with, I was making a ton of changes to my policy and moving from another state and he gave me some great recommendations on what I should get. He helped me find discounts, and got me better coverage than I previously had at an even lower rate. 10/10 service!"
We responded:
"Love this 5-star review, Tori! It's great to hear you had a great experience working with Tyler. We'll be sure to share your feedback with him. We all work hard every day to provide remarkable customer service with every customer interaction. Thanks for your business!"
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Logan Karcher

January 26, 2026

5  out of  5
rating by Logan Karcher
"Tyler was a great help, walked me through the policy and explained everything thoroughly. Cut my bill in half"
We responded:
"Thanks for the 5-star, Logan! Tyler is great at walking customers through the process of finding the right coverage for their needs. Thanks for your business, Logan."
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Angel flower

January 12, 2026

5  out of  5
rating by Angel flower
"Mallory was a great help and even helped me throughout my insurance and gave me details about it, which was very helpful and im very thankful. Great service and insurance in one go!"
We responded:
"Thank you so much for your kind words, Angel! We're thrilled to hear that Mallory was able to guide you through the insurance process and provide helpful details along the way. It's wonderful to know you had a great experience with both the service and the insurance. We really appreciate your business and look forward to assisting you again in the future!"
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Abbie Spillane

January 6, 2026

5  out of  5
rating by Abbie Spillane
"Steph, Tyler, crystalynne, and Shanya were very helpful!!"
We responded:
"It's great to hear our Berwick office was able to provide help when you needed it. We aim to provide remarkable customer service with each customer interaction. Thanks for your 5-star review, Abbie!"
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Sam Saxton

January 6, 2026

5  out of  5
rating by Sam Saxton
"Great customer service! I was having trouble accessing an old IRA account from a previous employer and was able to get help in a timely manner from Sean."
We responded:
"Thanks so much for the 5-star review, Sam! It's our pleasure to help in any way we can. Thanks for your business and we hope you have an amazing 2026!"
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Joshua Andress

January 5, 2026

5  out of  5
rating by Joshua Andress
"Called in and Crystalynne helped me immediately and then even sent me email confirmation what I needed was done, without me asking."
We responded:
"I'm happy you got to experience working with Crystalynne, Joshua. She works hard to take care of our customers and is always willing to do a little extra that leaves a great impression. Thanks for your business!"
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Terry Frace

December 31, 2025

5  out of  5
rating by Terry Frace
"Great very quick and professional"
We responded:
"Thanks for your 5-star review, Terry! We do our best to provide our customers with the best service possible. We're happy you got to experience that in our office. Thanks for your business!"
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Kristian Whitmire

December 22, 2025

5  out of  5
rating by Kristian Whitmire
"Tyler was very helpful with me today great experience and he saved me some money to ."
We responded:
"Our job is to help our customers through the decision-making process and provide recommendations on how to best protect the things that are important to them. We're happy you got to experience that level of remarkable customer service when working with Tyler. Thanks for recognizing him, and thanks for your business!"
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Josh Vought

December 19, 2025

5  out of  5
rating by Josh Vought
"Always a pleasure dealing with stephanie, she is the best in the business!!"
We responded:
"Stephanie is an amazing person and does such great work. It's great to see that recognized with your 5-star review, Josh. Thank you so much."
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Jane Burlingame

December 5, 2025

5  out of  5
rating by Jane Burlingame
"I recently spoke with Tyler, a State Farm agent from Sean Black's office, for a full review of my policies, and I couldn’t be more pleased with the experience. He took the time to walk through every detail, answered all of my questions, and offered professional recommendations that were truly in my best interest. His knowledge and guidance gave me a clearer understanding of my coverage, and the advice he shared was thoughtful, practical, and very sound. If you’re looking for someone who is thorough, patient, and genuinely committed to helping you make the best decisions, I highly recommend Tyler. He made the entire process easy and gave me great peace of mind!"
We responded:
"Thanks so much for your 5-star review and recommendation, Jane! We're thrilled to hear that Tyler was able to provide you with such a thorough and helpful experience. It's wonderful to know he took the time to answer your questions and offer recommendations that truly fit your needs. If you ever need anything else, don’t hesitate to reach out!"
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Gordon & Irene Calvert

December 4, 2025

5  out of  5
rating by Gordon & Irene Calvert
"With many discounts, premiums are quite low. Service from Sean Black and Stephanie Young is always outstanding!"
We responded:
"Thank you so much for your kind words! We’re thrilled you felt you were provided outstanding service. We’re glad you’re enjoying the discounts and low premiums too. We truly appreciate your support and business!"
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Tyler Smith

December 2, 2025

5  out of  5
rating by Tyler Smith
"All of the staff that I have talked to are very good listeners and very helpful I want to thank Tyler for his help and wonderful service and I talk to another staff and she was very helpful and willing to help and listen both were very encouraging of me passing my drivers test great service thank you guys"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tyler and the rest of our team were so helpful and encouraging. It means a lot to us to know we could support you as you prepared for your driver's test. Congrats on your progress, and we're here cheering you on all the way! Thanks again for the awesome review, Tyler!"
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Vicki Cain

November 21, 2025

5  out of  5
rating by Vicki Cain
"Very good representative- Tyler Bartnick"
We responded:
"We're so happy you had a 5-star experience working with Tyler. He's a great asset to our team. Thanks for your business, Vicki!"
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Jeff Banks

November 10, 2025

5  out of  5
rating by Jeff Banks
"I stopped in to add a truck to my policy and was helped by Stephanie Young. She is one of the most helpful people i have ever had the pleasure of meeting. She printed out my insurance card on the spot and then printed it out again a second time when I lost it within an hour and she passed no judgements on me. My wife and I are very pleased with this agency as everyone has been especially pleasant and accommodating. They are great representatives and ambassadors of the brand and State Farm Company. Thank you and keep up the good work."
We responded:
"Thank you so much for your kind words, Jeff! We're thrilled to hear that Stephanie was able to help you so promptly and with such a positive attitude — she truly is a gem. It means a lot to know that you and your wife feel welcomed and well taken care of by our whole team. We appreciate your trust in us and your wonderful feedback. Thanks again for being part of our State Farm family, and we look forward to assisting you anytime!"
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Carrie Phillips

November 6, 2025

5  out of  5
rating by Carrie Phillips
"Stephanie is awsome! Very profesional and kind."
We responded:
"We have to agree, Carrie. Stephanie is pretty awesome! We appreciate you recognizing her hard work. Thanks for your business, and we look forward to serving all your insurance and financial service needs."
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William Bodenman

October 28, 2025

5  out of  5
rating by William Bodenman
"Great customer service and pricing. I especially loved my interactions with the representatives, who were very kind and accommodating. Special shout out to Kelley and Shayna!!"
We responded:
"Thanks so much for your awesome review, William! We’re thrilled to hear you had a great experience with our customer service and pricing. It's always great to hear we made someone's visit special. We’re all about friendly, accommodating representatives here and making sure every customer feels valued. Looking forward to helping you again soon with any of your needs!"
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Eagle9955

October 23, 2025

5  out of  5
rating by Eagle9955
"Crystalline Christian, helped me figure out why I had a double bill, and switch over to a new credit card for paying my bill."
We responded:
"Crystalynne is so deserving of this review. Thanks so much. She loves helping solve problems and earning a smile from our customers. Thanks for your business!"
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Deborah Martinez

October 6, 2025

5  out of  5
rating by Deborah Martinez
"I went in to speak to Mallory, she wasn't available at the moment but I got a chance to meet Stephanie. She was also such a great pleasure to speak with and extremely helpful. Im very thankful for everything she helped me with."
We responded:
"Glad to hear you're getting 5-star service no matter who you work with on our team, Deborah! Stephanie is great at helping our customers with their questions and concerns. Thanks so much for your business!"
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Charley Migliosi

October 6, 2025

5  out of  5
rating by Charley Migliosi
"Stephanie is amazing! Anything you need she is the girl to go to! I tell everyone I talk with - to go to her she will give in-depth overview of your insurance and explain what can happen an accident happens!"
We responded:
"Thanks for the 5-star review, Charley! Stephanie's great at making sure our customers are taken care of. She's part of our remarkable experience at Sean Black State Farm. Thanks for your business!"
Profile photo of Randy & Josey Brendle

Randy & Josey Brendle

October 3, 2025

5  out of  5
rating by Randy & Josey Brendle
"Crystalynne is so helpful, polite and kind!"
We responded:
"Thanks so much for the 5-star feedback on your experience with Crystalynne. She does a great job helping our customers through the quoting process, bill pay questions and just generally makes the experience as easy as possible! Thanks for your business."
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Linda Yerges

October 2, 2025

5  out of  5
rating by Linda Yerges
"Shayna was very helpful and patient with me regarding my car accident. She has even helped me with questions not relating to the accident. I felt very comfortable working with her."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Shayna was helpful and patient throughout your experience and that she was able to assist you beyond just your car accident. It's wonderful to know you felt comfortable working with her. We'll be sure to share your feedback with Shayna—she’ll be very happy to hear it! Thanks for your business."
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Katherine O'Donnell

September 22, 2025

5  out of  5
rating by Katherine O'Donnell
"Shayna was very helpful and made the process very easy. She was very friendly and was happy to answer all of my questions."
We responded:
"We're so happy seeing your 5-star review for Shayna! She's such an amazing part of our team and excels at taking care of our customers. Thanks for your business, Katherine!"
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Aaron Williams

September 12, 2025

5  out of  5
rating by Aaron Williams
"Crystalline is extremely helpful every single time I need help with something. She is very informative and personable!"
We responded:
"5-star reviews are great, and we have to agree that Crystalynne is great to work with. She's always going above and beyond to help our customers. Thanks for your business, Aaron!"
Profile photo of Amanda Rivera

Amanda Rivera

September 10, 2025

5  out of  5
rating by Amanda Rivera
"I’d like to extend my sincere gratitude to Mallory for her exceptional service and support. She has consistently demonstrated remarkable patience, kindness, and dedication to finding the right insurance policy tailored to individual needs and comfort. Mallory not only helped me navigate my own policy with ease, but is now assisting my family as well. If you’re in search of someone who truly puts clients first, Mallory is the person to see—you’ll be in excellent hands."
We responded:
"Thank you so much for your awesome 5-star review! We’re really happy to hear how much Mallory’s patience, kindness, and dedication made a difference for you. She’s great at helping people find the right insurance policy that fits their needs and makes things easy to understand. It’s fantastic that she’s now helping your whole family too! If anyone’s looking for a friendly, trustworthy insurance agent who truly puts clients first, Mallory’s definitely the one to reach out to. We really appreciate your business!"